PRIVACY POLICY Overview As a trusted Business Associate under the U.S. Health Insurance Portability and Accountability Act ("HIPAA") of 1996, B&B Benefits, LLC (“we”, “us”, “our”) extends a warm welcome. Your peace of mind while exploring our website is our utmost priority, and safeguarding your data is ingrained in our core ethics. This Privacy Policy serves as a comprehensive resource detailing the collection and processing of Personal Identifiable Information (PII) and the explicit purposes behind each action. Here, you'll gain insights into your rights and the effective means to assert them confidently. Our commitment goes beyond industry standards, and we diligently work to limit the use or disclosure of protected health information. Aligned with, and often exceeding, HIPAA regulations, our practices are outlined in detail in our dedicated HIPAA Statement.
The Data Controller Responsible for the collection and processing of your PII is B&B Benefits, LLC of 8101 Perry Hwy, Suite 105, Pittsburgh, PA 15237 hereinafter “B&B Benefits, LLC”, “we”, “us”, or “our”). Please read this Privacy Policy together with our Cookie Policy and contact us using our Contact Form, or call (412) 366-6334 or write to us at the above address, if you have any questions.
What law applies? We recognize the current lack of consistent and comprehensive Federal and Pennsylvania State Privacy legislation and have as such voluntarily adopted the current gold standard deriving from the EU`s General Data Protection Regulation (“GDPR”). Thus, we act as the data controller in accordance with the GDPR. Whilst it is expected that current legislative uncertainty is to be resolved in due course, we would like to ask you to regularly check this policy for any changes.
General information on data processing All PII that we obtain from you via the website will be processed for the purposes described in more detail below. This is done within the framework of the GDPR or with your consent. And of course, only when data processing is permitted and if:
you have given your consent,
the data is necessary for the fulfilment of a contract / pre-contractual measures,
the data is necessary for the fulfilment of a legal obligation or
the data is necessary to protect the legitimate interests of our company, provided that your interests are not overridden.
What data does B&B Benefits, LLC process? B&B Benefits, LLC offers you a wide range of services and in the process, various data are always collected. Most of the data we process is provided by you when you use our services or contact us.
Further, we also automatically collect technical device and access data that occur during your interaction with our website. And we collect further data through website analyses in order, for example, to optimise our offers for you personally (e.g., to optimise our offers for you).
a) Log files, Cookies and Analytical data Even if you do not log in or register on our website, but simply browse our website, data is collected and stored and processed by us. Specifically, this requires the IP address of your computer, Date and time of access, Name and URL of the accessed file, Browser used, number of bytes transferred, Status of the page retrieval, Session ID, Referrer URL.
You can find more information in our Cookie Policy. The legal bases for processing are contract and our legitimate interest. The collection and processing of this data is necessary from a technical point of view so that you can use our website.
b) Processing of PII when using our services PII will be collected, processed, or used in connection with the services offered. This is always done in compliance with the provisions of the GDPR and HIPAA. Insofar as we use your PII for a purpose that requires your consent according to the legal provisions, we will always ask for your express consent.
The processing bases are contract and our legitimate interest and in individual cases your consent. The purpose and our interest in the processing lies in the administration, financial accounting, office organisation, archiving of data, i.e., tasks that serve the maintenance of our business activities, performance of our tasks and provision of our services. The deletion of data with regard to contractual services and contractual communication corresponds to the data mentioned in these processing activities mentioned above. In this context, we disclose or transfer data to other members in our global offices if so required, the tax authorities, consultants, such as tax advisors or auditors, as well as other fee offices and payment service providers.
e) Data management and customer support For optimal customer support, we use first name, last name, e-mail address, and the data related to your contract with us. Your data will be stored on our website and or our customer relationship management systems provided by AgencyBloc and DFYCRM ("CRM system"). This data processing is based on our legitimate interest in providing our service. We also utilise WhatConverts, Zapier and Search & Save as CRM software in our operations to enhance services, data management, and reporting obligations. The data processed through these services is subject to our privacy and security standards.
Facebook Pixel Notice Our website uses the Facebook Pixel service of Meta Platforms, Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to bb-benefits.com by clicking on a Facebook advertisement. We are thus able to record the effectiveness of Facebook advertisements for statistical and marketing research purposes. Using this data allows B&B Benefits, LLC to improve advertising for a better user experience and also retarget you with advertising on Facebook and the use of Custom Audiences. You can find more information about this and revoke your permission from here: https://www.facebook.com/ads/website_custom_audiences/
Sharing and Disclosure of Your Information To us your information is very important. We do not share any of your information to others except
Service Providers: We share information with service providers, affiliates, partners, and other third parties where it is necessary to provide the Services, or for any other purposes described in this Privacy Statement. In particular, we may share your information with certain third-party suppliers and service providers to help us operate, provide, improve, understand, customise, support, and market our Products and Services. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Statement by imposing obligations of security and confidentiality on such service providers.
Legal Binding: We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to:
i.respond to legal process or to government requests; ii.enforce our agreements, terms and policies; iii.prevent, investigate, and address fraud and other illegal activity, security, or technical issues; iv.protect the rights, property, and safety of our users, or others.
How is my data protected? We want you to feel and be safe on our website. Therefore, we take various measures to meet both the legal requirements and our own very high standards of data protection and data security.
B&B Benefits, LLC takes the protection of your PII seriously. All data is handled and processed in accordance with the GDPR and HIPAA, which ensures the highest standards of data protection.
Our data processing is subject to the principle that we only process the PII that is necessary for the sensible and economic use of our offer. In doing so, we take great care to ensure that your privacy and the confidentiality of all PII are always guaranteed.
All transmitted data is protected by TLS encryption. Transport Layer Security (TLS) is a protocol used to ensure secure data transmission on the Internet. The public-private key procedure is used here. This means that data encrypted with a publicly accessible key can only be decrypted again with a separate private key.
B&B Benefits, LLC uses technical and organisational security measures (TOMs) throughout the company to protect the data we manage from you against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. For example, we regularly train all employees on current IT security topics.
Duration of data storage We store PII on our secure server and it is necessary for the purposes for which it is processed or for as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations must be observed. Your HIPAA Rights When it comes to your health information, you have additional rights, please check the HIPAA policy for details. Updating your information If you believe that the information, we hold about you is inaccurate or request its rectification, deletion, or object to its processing, please do so by contacting us.
Withdrawing your consent You can withdraw consents you have given at any time by contacting us.
Access Request In the event you want to make a Data Subject Access Request, please contact us. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any PII or to make a correction requested by you, we will tell you why.
Validity and questions This Privacy Policy was last updated on Saturday, February 13, 2024 and is the current and valid version. However, we want to point out that from time to time due to actual or legal changes a revision to this policy may be necessary. If you have any data protection questions, please feel free to contact us.
Welcome to B&B Benefits, LLC and our website at www.bb-benefits.com operated by B&B Benefits, LLC 8101 Perry Hwy, Suite 105, Pittsburgh, PA 15237 acting as the Data Controller.
Below you will find more information about cookies, what they are cookies, which cookies do we use, what is our purpose for using them and how to block or delete cookies.
Cookies Policy What is a cookie? Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website. Cookies are then sent to the original website or to another website that recognizes this cookie on each subsequent visit. Cookies are useful because they allow a website to recognise a user's device.
There are two types of cookies. One type of cookie stores a file on your device for an extended period of time and is used, for example, for functions that describe what information has been added since you last visited our website.
A second type of cookie is a so-called "session cookie". A session cookie is temporarily stored on your computer while you are visiting our website.
Session cookies are not stored on your computer for a longer period of time but are deleted immediately when you close your internet browser. You can find more information about cookies at www.allaboutcookies.org.
What do we use cookies for? We use cookies to improve the functionality of our website. For example, cookies help authenticate the user, information can be stored in a cookie so that the user can enter and leave the website without having to enter the same information over and over again. Cookies are also used to help you store certain information on the website, such as text entries in forms etc. They are also used to collect anonymous statistics about user behaviour so that we can make better use of the website.
Cookies used on our website We have divided our cookies and third-party cookies into five categories:
Technically Necessary Cookies
These cookies are necessary for good website functionality and cannot be turned off in our systems. They are usually only set based on your behaviour in relation to selected features, such as choosing your privacy settings, logging in or filling in forms. You can set your browser to block these cookies or to alert you to them. However, this will cause some parts of the website to stop working. These cookies do not store any personal data.
Performance cookies
Performance cookies allow us to count visits and entry pages, which is an important source of information for improving our website. They help us to know which pages are most and least popular and to see how visitors move around the site. All the information these cookies collect is aggregated and is anonymous. If you do not agree to these cookies, we will not know when you have visited our website and will not be able to monitor the performance of our website.
Functional cookies
Functional cookies enable the website to offer improved functionality and personalization. They may be set by us or by third parties whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not work properly. Third party service providers may process your information, including personal data, when these cookies are enabled.
Marketing cookies
Targeted cookies may be set through our website by our advertising partners. They may be used by these companies to profile your interests and show you relevant advertising on other websites. They are based on the unique identification of your browser type and the type of internet device you are using. If you do not allow these cookies, you will receive less targeted advertising.
Social media cookies
Social media cookies are set by a number of social media services that we have added to the website to enable you to share our content with your friends and networks. They are able to track your browser on other websites and build a profile of your interests. This may affect the content and messages you see on other websites you visit. If you do not agree to these cookies, you may not be able to use or see these sharing features.
Duration and quantity We only set the duration for our own cookies; third party cookies are set by the third-party providers. Please visit the websites of the external providers and read their cookie policies to find out more.
How to block and/or delete cookies If you do not wish to accept cookies, you can also change your web browser settings (Google Chrome,Mozilla Firefox,Microsoft Internet Edge, Opera,Safari) to automatically block the storage of cookies or to inform you when a website wishes to store cookies on your device.
Validity and questions This Cookie Policy was last updated on Tuesday, February 13, 2024, and is the current and valid version. However, we want to point out that from time to time due to actual or legal changes a revision to this policy may be necessary. If you have any data protection questions, please feel free to contact us.